Refunds and Returns Policy

Effective Date: June 21, 2025

🛍️ Overview

At Aspires2B, we want you to be completely satisfied with your purchase. If you’re not happy with an item purchased directly from us, we’re here to help! Our return policy lasts 30 days from the date of delivery. If 30 days have passed, unfortunately we can’t offer you a full refund or exchange.

To be eligible for a return:

Your item must be unused, in the same condition that you received it, and
It must be in the original packaging with all tags, labels, and accessories included.

🚫 Non-Returnable Items

Some items cannot be returned for safety or hygiene reasons, or due to their nature. These include:

Perishable items (e.g., snacks or consumables)
Personal protective gear (e.g., mouthguards, athletic supports, helmets once unsealed)
Health and personal care products
Gift cards
Downloadable software or digital goods
Items marked Final Sale or Clearance

If you ordered through Aspires2B.com, do not return your purchase to the manufacturer. All returns must be initiated and handled through Aspires2B.

📦 Partial Refunds May Be Granted If:

Items show obvious signs of wear or use
Items are returned damaged or missing parts not due to our error
The return is initiated more than 30 days after delivery

💳 Refunds

Once your return is received and inspected, we will notify you via email about the status of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

🕒 Late or Missing Refunds

If your refund hasn’t posted:

Re-check your bank or credit account.
Contact your card issuer — processing times vary.
Contact your bank if necessary.

If you’ve followed these steps and still haven’t received your refund, please email us at {email address}.

💸 Sale Items

Only regular-priced items are eligible for refund. Sale, discounted, or clearance items are non-refundable unless defective.

🔁 Exchanges

We replace items only if they are defective, damaged, or if you received the wrong item. If you need to exchange something, email {email address} with your order details, and ship the item to:
{physical address}

🎁 Gifts

If your item was marked as a gift at the time of purchase and shipped directly to you:

You’ll receive a gift credit for the value of your return.
Once received and inspected, we’ll mail you a gift certificate.

If the item was not marked as a gift or was shipped to the gift giver, the refund will be issued to the purchaser.

🚚 Shipping Returns

Please send returns to:
281 Burgess Rd. Gaffney, SC 29341

Return shipping costs are your responsibility and are non-refundable. If you receive a refund, any return shipping charges may be deducted from your total refund.

We recommend using a trackable shipping service or purchasing shipping insurance, especially for high-value items. We cannot guarantee receipt of returned items.

📞 Need Help?

For assistance with returns, exchanges, or refund issues, please contact us by clicking the button below.

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